Frequently Asked Questions
- Why choose Rainbow Racing System® for all your race numbers and supplies?
- What type of service do you have compared to other companies?
- What quality of product do you offer?
- How knowledgeable is your staff?
- Can I buy all your products online?
- What is a generic number?
- What is a quick print number?
- What is a full option number?
- Do you have templates to download for custom numbers?
- What additional options are available for race numbers?
- What is a pull tag, and what types are available?
- How do I order online?
- Why didn't I receive a confirmation number and invoice after placing on online order?
- How is shipping calculated?
- Why can I only choose ground shipping?
- What if my 'need by' or 'event date' is before my estimated shipping date?
- When I try to check out, why does it tell me I have an invalid or incorrect zip code?
- How can I get additional help?
All race numbers and related products were developed by Wally Egger, an avid runner and race organizer. He has designed and directed finish lines for events ranging from local cross country meets to mega-races. In 1982, he founded Rainbow Racing System®, Inc. and began producing race numbers and supplies with the needs of the race director and finish line scoring team in mind. Rainbow Racing System®'s innovative products have helped thousands run a more efficient race.
All races, large and small, are important to us. Our friendly and knowledgeable sales people strive to make ordering easy. To determine the best product and price to suit your needs, we encourage "Call-In" orders. Generic numbers and supplies are always in stock and ship the same day the order is received. Custom printed orders all receive a guaranteed delivery date. We supply over 10,000 events per year and have never missed a race deadline.
Rainbow Racing System® numbers are known for high quality materials, graphics and printing. We set the standard in the race number industry and remain the leader. Rainbow Racing System® was the first to popularize the pull tag scoring system and introduce an efficient color coding system for quick age group winner determination.
Our staff has actual finish line, timing and results processing experience. We are ready and willing to help with your race management needs. We can design a number that is attractive and functional for your particular event. Adding something different to your event such as a relay or corporate cup? Give us a call Toll Free 1.800.962.1011 for professional advice.
At this time we only offer our generic numbers and products to be purchased online, though all of our products are available for viewing online. Custom numbers are only available for order through telephone because we have such a wide variety of options for you to choose from.
A pull tag is a section below the main part of a racing number that is perforated for tear off containing information or tickets for runners. Rainbow offers 11 standard pull tags for all quick print and full options bibs. All pull tags measure approximately 7 1/2" wide x 1 1/2" high and normally have a 1/2" spindle hole and re-number that matches the large race number. Double tags have a down cut separating them. Click here to see what types are available.
Ordering online is very simple. Just go to our online catalog and choose the items you would like to purchase. Add items to your cart, fill out all the information at the check out stage, review your order, and an invoice will be emailed to you confirming your order. If you are interested in custom options not available online you can order by telephone at 1.800.962.1011.
If you did not receive a confirmation number and invoice after ordering online, please contact us by telephone at 1.800.962.1011. We would be happy to assist you.
There are two products in our online catalog that can only be shipped by ground. Spray chalk and spray paint. These items are Classified ORM-D (aerosol) and can not be transported by air. If you have these two items in your cart, ground shipping is the only option you will have. More information can be found here.
Currently we only ship orders submitted online within the continental United States. If you are out of the United States please call us to place your order at 1.800.962.1011. You also have the option to submit an inquiry and a customer service representative will contact you within 24 business hours.
Though we try to provide as much information on our website as possible, you may still have further questions, comments or concerns. You can contact us 24/7 by filling out our contact form located here. You can also call us during our normal business hours at 1.800.962.1011.
TEMPLATES, SHIPPING INFO,
DISCOUNTS, RUSH SERVICE, PULLTAG OPTIONS, GUIDES, NEWSLETTER AND MORE CLICK HERE |

